Contact Us
Have questions or need support? We're here to help! Reach out to us using any of the methods below.
Get in Touch
Help Desk
For existing customers, submit a support ticket directly from your dashboard
Available 24/7 after logging in
What We Can Help With
✓ Account setup and registration questions
✓ Technical support and troubleshooting
✓ Billing and subscription inquiries
✓ Feature requests and feedback
✓ Privacy and security concerns
✓ General questions about MATVIO GOALS
Trial Period & Subscriptions
You have a free 7 day trial period that at any time before or after you can upgrade into a paid plan to retain and continue to use your data in our MATVIO GOALS program.
Important: Note that 30 days after trial periods end all account and data for the tenant is removed permanently.
We use PayPal to handle all subscriptions for security and safety of our clients. You can cancel at anytime by either cancelling in your dashboard which will automatically cancel your PayPal subscription with us or you can do so inside your PayPal account which will trigger your account to automatically go into a trial mode period for 7 days.
Before You Contact Us
Please check our User Guide for answers to common questions.
For account-specific issues, please include your email address and a detailed description of the problem.
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